Welcome to Digi Resource Hub! We specialise in providing high-quality digital products to our customers. As all our products are digital, our delivery process is streamlined and efficient. Here’s everything you need to know about our delivery policy:

1. Delivery Method

• Email Delivery: Upon successful purchase, your digital products will be delivered directly to the email address you provided during checkout. Please ensure your email address is entered correctly to avoid any delays.

• Account Access: If you created an account during checkout, your digital products will also be accessible through your Digi Resource Hub account on our website. You can log in to your account anytime to download your purchases.

2. Delivery Time

• Immediate Access: Once your payment is confirmed, you will receive an automated email with a download link for your digital product. This process typically happens instantly or within 15 minutes.

• Maximum Timeline: In rare cases of network delays, please allow up to 24 hours for the email to arrive.

3. Download Instructions

• Via Email:

  1. Check your email inbox for a message from Digi Resource Hub.

  2. Open the email and click on the provided “Download” or “Access Purchase” link.

  3. Follow the on-screen instructions to save the file to your device.

• Via Website (If Account Created):

  1. Visit our website at digiresourcehub.com.

  2. Log in to your account using your credentials.

  3. Navigate to the “My Downloads” or “Orders” section.

  4. Click on the download link for your purchased product.

4. Troubleshooting

• Email Issues: If you do not receive an email with your download link within 15 minutes of your purchase, please check your Spam/Junk folder. If the email is still not found, contact our customer support immediately.

• Access Issues: If you are unable to access your account or the download link is expired/broken, please contact our support team. We will manually send you a fresh link.

5. Refund Policy

Please refer to our Refund and Cancellation Policy for detailed information regarding the resolution of technical issues. As these are digital products, we focus on resolving access issues rather than monetary refunds.

6. Customer Support

For any questions or concerns regarding your digital product delivery, please contact us at:

• Email: contact@digiresourcehub.com

• Address: Shampa Modak (Digi Resource Hub) Sripur Bazar, Gopinath Tala Balagarh, Hooghly West Bengal – 712514 India

We strive to provide a seamless and satisfactory experience for all our customers. Thank you for choosing Digi Resource Hub!